We shine a light on emerging technology vendors and their products

We shine a light on emerging technology vendors and their products

Latest Reports

Daybreak Insights provides objective research to enterprise business leaders. Our reports empower smarter decision-making in your emerging technology vendor selection process.

Chatbots Market Study

This report presents the full set of generative AI features seen across enterprise chatbots, as well as their benefits to different chatbot user groups. We have also selected some notable chatbot companies and scored their generative AI capabilities.

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Chatbots Market Study

This report presents the full set of generative AI features seen across enterprise chatbots, as well as their benefits to different chatbot user groups. We have also selected some notable chatbot companies and scored their generative AI capabilities.

For Corporations and Consultants

Our custom research can power your innovation scouting and vendor selection efforts.

  • Category Overview
  • Feature Comparison Scorecard
  • Company List and Dataset
  • Category Infographics
  • Deep Dive Company Profiles

For Corporations and Consultants

Our custom research can power your innovation scouting and vendor selection efforts.

  • Category Overview
  • Feature Comparison Scorecard
  • Company List and Dataset
  • Category Infographics
  • Deep Dive Company Profiles

For Vendors

Complete a product assessment and get an analyst brief to unlock the following use cases and immediate benefits.

Lead Generation

Communicate your product strengths and generate more qualified leads.

Sales Conversions

Share how your product stands out from competitors and close more sales.

Analyst Validation

Highlight an industry research assessment and external affirmation.

For Vendors

Complete a product assessment and get an analyst brief to unlock the following use cases and immediate benefits.

Lead Generation

Communicate your product strengths and generate more qualified leads.

Sales Conversions

Share how your product stands out from competitors and close more sales.

Analyst Validation

Highlight an industry research assessment and external affirmation.

Download an Example

Categories

With over 10 years of technology research experience, our domain expertise spans both horizontal and vertical technology categories. Our current focus is on chatbot and avatar vendors, and we'll be adding more categories soon.

    Chatbots    

Categories

With over 10 years of technology research experience, our domain expertise spans both horizontal and vertical technology categories. Our current focus is on chatbot and avatar vendors, and we'll be adding more categories soon.

Latest Blogs

Chatbot Explainer Series - Zero-Shot/Few-Shot Models

One of our previous chatbot explainer posts discussed that intent detection–the chatbot’s ability to recognize the correct intents from the customer’s inputs–is the most fundamental functionality for chatbots. Intent detection is usually enabled by a machine learning model which is built by the enterprise user through the creation of intents and a large body of utterances for each intent. However this process can be greatly simplified and accelerated by using a zero-shot or few-shot model.

Chatbot Explainer Series - Zero-Shot/Few-Shot Models

One of our previous chatbot explainer posts discussed that intent detection–the chatbot’s ability to recognize the correct intents from the customer’s inputs–is the most fundamental functionality for chatbots. Intent detection is usually enabled by a machine learning model which is built by the enterprise user through the creation of intents and a large body of utterances for each intent. However this process can be greatly simplified and accelerated by using a zero-shot or few-shot model.

Chatbot Explainer Series - Knowledge Extraction

Our previous chatbot explainer post discussed chatbot templates which can accelerate the chatbot development process. Today we will explore another feature that can have the same effect–knowledge extraction, which enables the chatbot to parse structured and unstructured data sources into content to be used for answering customer questions. Knowledge extraction is classified in the Training category of chatbot product features.

Chatbot Explainer Series - Knowledge Extraction

Our previous chatbot explainer post discussed chatbot templates which can accelerate the chatbot development process. Today we will explore another feature that can have the same effect–knowledge extraction, which enables the chatbot to parse structured and unstructured data sources into content to be used for answering customer questions. Knowledge extraction is classified in the Training category of chatbot product features.

Introducing the Daybreak Analyst Brief for Chatbot Vendors

We are excited to announce our latest research service for chatbot vendors, the Daybreak Analyst Brief. The brief can be a critical asset in your marketing and sales efforts by showcasing an industry analyst evaluation of your product to potential customers.

Introducing the Daybreak Analyst Brief for Chatbot Vendors

We are excited to announce our latest research service for chatbot vendors, the Daybreak Analyst Brief. The brief can be a critical asset in your marketing and sales efforts by showcasing an industry analyst evaluation of your product to potential customers.

Chatbot Explainer Series - Chatbot Templates

In our previous chatbot explainer posts we discussed the basics of chatbot building including the different kinds of nodes, as well as intent detection and entity extraction. Today we will introduce chatbot templates, which enable the enterprise user to develop a chatbot not from scratch but rather from a pre-built model of the necessary building blocks. Chatbot templates are classified in the Building category of chatbot product features.

Chatbot Explainer Series - Chatbot Templates

In our previous chatbot explainer posts we discussed the basics of chatbot building including the different kinds of nodes, as well as intent detection and entity extraction. Today we will introduce chatbot templates, which enable the enterprise user to develop a chatbot not from scratch but rather from a pre-built model of the necessary building blocks. Chatbot templates are classified in the Building category of chatbot product features.

Chatbot Explainer Series - Logic Nodes

In one of our earlier chatbot explainer posts we discussed Message Nodes. Today we will introduce another node type–Logic Nodes, which are classified in the Building category of chatbot product features. Logic Nodes allow the enterprise user to customize the chatbot’s conversational flow; the main types of Logic Nodes include If Nodes, Conditions Nodes, Go To Nodes, and Restart Nodes.

Chatbot Explainer Series - Logic Nodes

In one of our earlier chatbot explainer posts we discussed Message Nodes. Today we will introduce another node type–Logic Nodes, which are classified in the Building category of chatbot product features. Logic Nodes allow the enterprise user to customize the chatbot’s conversational flow; the main types of Logic Nodes include If Nodes, Conditions Nodes, Go To Nodes, and Restart Nodes.